Effective Date: July 18, 2025

INTRODUCTION

ICON Electrical HVAC (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal information, and what rights you have regarding that information.

By using our website or services, you agree to this policy. If you do not agree, please discontinue use. If you have any questions, contact us at:

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📍 19755 Matveev Street, Zachary, LA 70791

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1. WHO WE ARE

This website is operated by ICON Electrical HVAC, a provider of HVAC and electrical services based in Zachary, Louisiana.

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2. INFORMATION WE COLLECT

a) Information You Provide

We collect personal information when you:

• Request a quote or service
• Call, email, or message us
• Submit a review or feedback
• Create an online account (if available)
• Subscribe to newsletters or marketing emails

This information may include:

• Full name
• Email address
• Phone number
• Service address
• Billing information (processed via secure third-party)

b) Information We Collect Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and interaction on our site
• Referral source

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3. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide HVAC and electrical services
• Respond to inquiries and provide quotes
• Confirm appointments or orders
• Send service updates or follow-ups
• Improve our website and customer experience
• Send marketing messages (with your consent)
• Prevent fraud or misuse of our services
• Comply with legal obligations

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4. SHARING YOUR INFORMATION

We do not sell your personal information.

We may share your data with:

• Service providers (e.g., payment processors, website hosting)
• Law enforcement or regulators (if required by law)
• Marketing partners (with your permission)
• Social platforms (if you interact with us via social media)

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5. YOUR PRIVACY RIGHTS (U.S. & CALIFORNIA)

If you reside in the United States, especially California, you may have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know what personal data we collect and how it’s used
• Right to Delete your personal information
• Right to Opt-Out of receiving promotional emails
• Right to Non-Discrimination for exercising your privacy rights

To make a request, email us at:

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6. HOW WE PROTECT YOUR INFORMATION

We take security seriously and use:

• Encrypted communication (SSL)
• Secure payment processing via third-party providers
• Limited access to personal information
• Data minimization practices

We do not store credit card details on our servers.

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7. COOKIES & TRACKING

Our website may use cookies and similar technologies to:

• Keep you logged in
• Save preferences
• Analyze site performance
• Deliver relevant ads (e.g., via Google or Facebook)

You can disable cookies in your browser, but some features may not work properly. Learn more at http://www.allaboutcookies.org

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8. CHILDREN’S PRIVACY

Our services are intended for individuals 18 years or older. We do not knowingly collect data from children. If we become aware of such data, it will be deleted immediately.

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9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

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10. CONTACT US

If you have questions or wish to exercise your privacy rights, contact us at:

ICON Electrical HVAC
📍 19755 Matveev Street, Zachary, LA 70791
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