ICON Electrical HVAC (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal information, and what rights you have regarding that information.
By using our website or services, you agree to this policy. If you do not agree, please discontinue use. If you have any questions, contact us at:
📧 📍 19755 Matveev Street, Zachary, LA 70791
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1. WHO WE ARE
This website is operated by ICON Electrical HVAC, a provider of HVAC and electrical services based in Zachary, Louisiana.
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2. INFORMATION WE COLLECT
a) Information You Provide
We collect personal information when you:
Request a quote or service
Call, email, or message us
Submit a review or feedback
Create an online account (if available)
Subscribe to newsletters or marketing emails
This information may include:
Full name
Email address
Phone number
Service address
Billing information (processed via secure third-party)
b) Information We Collect Automatically
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device type and operating system
Pages visited and interaction on our site
Referral source
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3. HOW WE USE YOUR INFORMATION
We use your information to:
Provide HVAC and electrical services
Respond to inquiries and provide quotes
Confirm appointments or orders
Send service updates or follow-ups
Improve our website and customer experience
Send marketing messages (with your consent)
Prevent fraud or misuse of our services
Comply with legal obligations
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4. SHARING YOUR INFORMATION
We do not sell your personal information.
We may share your data with:
Service providers (e.g., payment processors, website hosting)
Law enforcement or regulators (if required by law)
Marketing partners (with your permission)
Social platforms (if you interact with us via social media)
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5. YOUR PRIVACY RIGHTS (U.S. & CALIFORNIA)
If you reside in the United States, especially California, you may have the following rights under the California Consumer Privacy Act (CCPA):
Right to Know what personal data we collect and how it’s used
Right to Delete your personal information
Right to Opt-Out of receiving promotional emails
Right to Non-Discrimination for exercising your privacy rights
To make a request, email us at:
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6. HOW WE PROTECT YOUR INFORMATION
We take security seriously and use:
Encrypted communication (SSL)
Secure payment processing via third-party providers
Limited access to personal information
Data minimization practices
We do not store credit card details on our servers.
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7. COOKIES & TRACKING
Our website may use cookies and similar technologies to:
Keep you logged in
Save preferences
Analyze site performance
Deliver relevant ads (e.g., via Google or Facebook)
You can disable cookies in your browser, but some features may not work properly. Learn more at http://www.allaboutcookies.org
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8. CHILDREN’S PRIVACY
Our services are intended for individuals 18 years or older. We do not knowingly collect data from children. If we become aware of such data, it will be deleted immediately.
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9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
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10. CONTACT US
If you have questions or wish to exercise your privacy rights, contact us at: